Getting around
Where is everything in the app?
Havenly has five tabs. My Book is your Book of Prayer. Reflect holds your letters to God, your prayer cards and your sermon notes. Today is the day’s verse and rhythm. Together is your group, your church and the prayer wall. Me has your journeys, reminders and settings. The Bible button beside the tabs opens Scripture.
How do I set reminders?
Go to Me → Reminders and turn on the morning, midday or evening reminder, then tap a row to choose its time. If they don’t arrive, check that notifications for Havenly are allowed in your iPhone’s Settings.
Where is the Family Devotion?
It sits in the morning part of Today. To show or hide it, go to Me and find the family setting. Family devotions are part of Havenly Plus, and free for members of churches on the church plan.
Is my journal private?
Yes. Your letters, seasons, prayers and notes are stored only on your iPhone. They’re sent securely, and not saved, only when Havenly writes something from them for you, like Your Week with God. Your church sees only totals, never what you write. See the Privacy Policy.
Groups and your church
How do I join my church?
Ask your church for its code. Enter it on the welcome screen (“Joining with your church?”), or go to Together → Church → Join with a code. Your church’s Sermon Week, announcements and groups then appear in the Church tab.
How do I start or join a group?
Go to Together → Groups and tap Start a group or Join with a code. Once your group is started, tap Invite to share its code with your friends or small group.
Where is my group chat?
Tap the chat button at the top right of Today (it shows a badge when there are new messages), or open it from Together → Groups.
Why is today’s verse from our sermon?
When your church posts a Sermon Week, each day’s verse from the sermon becomes your verse of the day, so your whole church reads the same Scripture all week. It goes back to the everyday Verse of the Day when the week ends.
How do I delete a message, or report or block someone?
In a group chat, press and hold a message to delete your own, or to report or block someone. On the prayer wall (Together → Pray), tap the menu on any post. Reported content is reviewed and removed if it breaks our community guidelines.
Prayer and Reflect
How do prayer cards work?
In Reflect → Prayers, make a card for each person or need, with what you’re asking and a verse to pray. Choose whether it comes up every day or once a week, and Havenly deals you that day’s cards. When God answers, mark it answered and it moves to your Book of Prayer.
What are seasons in my letters?
In Reflect, name the season of life you’re in (a new job, a move, a time of waiting) and your letters to God are kept together in it. When it ends, close it with a short look back.
What is the Call in my sermon notes?
In Reflect → Sermons, the Call is one thing to do this week because of what you heard. It appears on Today through the week, and near the end Havenly asks whether you did it.
Plus and your account
How do I cancel or change my subscription?
Open your iPhone’s Settings, tap your name, then Subscriptions, and choose Havenly. Canceling stops the next renewal; you keep Plus until the end of the period you’ve paid for. Refunds are handled by Apple at reportaproblem.apple.com.
I paid for Plus but it isn’t showing
Make sure you’re signed in with the same Apple ID you used to subscribe, then open the Havenly Plus screen and tap Restore. If it still doesn’t unlock, email us.
How do I delete my data?
Go to Me → Delete my profile (at the bottom). You’ll see exactly what will be erased, then type DELETE to confirm. This erases everything on your phone (journal, prayers, Book of Prayer, settings) and your posts, messages and group memberships. It doesn’t cancel Havenly Plus, which Apple bills; cancel that in your iPhone’s Settings → your name → Subscriptions.
Need someone now? If you’re in crisis or thinking about harming yourself, call or text 988 in the US, or your local emergency number.